Rosetta Stone Customer Success Says: ¡Hola! Guten Tag! Ni hao! Dia duit! Namaste!

You’ve seen us on Facebook and Twitter, and you may have even chatted with us on the phone. Whether behind the scenes of a Rosetta Studio session or helping you reach success through a chat, we’re the people supporting, assisting, and providing you with the language-learning resources you want and need. Regardless of your need—technical, motivational, inspirational, or something else—our goal is to interact with learners like you on a daily basis and in the most convenient way for you. We know you’ll be successful with Rosetta Stone, and we’ll help ensure you’re having a great time getting there! Our wonderful community of learners always inspires us, and we read every bit of information and feedback you send our way. We welcome all questions and suggestions you might have regarding language learning, your program, or how to succeed in your learning experience. Follow us, friend us, or call us and join in the conversation.

Meet Your Rosetta Stone Customer Success Team

SS, French learner

AW, French learner

AAS, French learner

SC, Spanish learner

AB, French learner

SQ, Portuguese learner

CM, Spanish learner

JT, French learner

DJ, Spanish learner

SD, Spanish (LA) learner

ES, Italian learner

DAS, German learner

AD, Spanish learner

NS, Japanese & Italian learner

Looking forward to your language-learning success!
–Anne-Marie Walworth and the rest of the Customer Success Team

(866) 834-6115
support.RosettaStone.com

Anne-Marie Walworth

Anne-Marie Walworth is a social media contributor for the Customer Relationship Management team at Rosetta Stone. Now based in Arlington, Virginia, she began her career with the company as a member of the Customer Success team in Harrisonburg, Virginia. Anne-Marie is excited to be using her passion for the Rosetta Stone learning community to help improve the experience of all learners on social-media platforms. As a learner of Rosetta Stone French and Korean, she looks forward to expanding her view of the world through the knowledge of many languages.
  • Karen Gray

    I recently purchases version 4 of RS. I installed the application disk and the result was a successful download. However, the program will not launch. I talked endlessly with tech support and they just kept telling me to do it again and again, which I did. i also downloaded v4 from the internet to no avail. again a successful download but no launch. i have a new MacBookAir so the computer is up to the task. What suggestions do you have?
    Thanks! Karen

    • Rosetta Stone

      Hi Karen, Someone from our Customer Success Team will be contacting you by email or telephone. We can definitely help you solve this problem, and get you started on your language journey. Thanks for letting us know about your issues!

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