Rosetta Stone

Discover Success Tab

Did you know there’s a whole team behind you that’s focused solely on your language-learning success? Over the last year, those of us on the Customer Success team have worked…

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Rosetta Stone

Rosetta Stone Wins 2011 Stevie Award for Innovation in Customer Service

Rosetta Stone was very fortunate last week to win the 2011 Stevie Award for Innovation in Customer Service, in the computer services and software category. First, I’d like to really just…

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Rosetta Stone

What Customer-Centricity Means to Us

I had the pleasure this week of participating in the 2010 Leadership in Customer Care Forum in New York. Argyle Executive Forum hosted the event, and I had a blast. On…

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Rosetta Stone

Announcing Rosetta Stone Parature Facebook Application

We are thrilled to be the first company to launch Parature on Facebook! So what exactly is Rosetta Stone Parature? It’s an integrated customer service channel for Facebook users. You’ll…

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Rosetta Stone

More than Satisfaction: Making Customers Successful

Hello! Over the last 12 months, we’ve made a transformational change from Customer Satisfaction to Customer Success — a more complete focus on our language learners and our company’s new…

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