Hello, current and future Rosetta Stone learners!
My name is Jay Topper, and I’m senior vice president of Customer Success for Rosetta Stone. I want to let you know that our Customer Success department is going to hold live webinars every other Thursday, beginning March 17—and once a month in the morning for our European learners. This week’s webinars begin at 7:00 p.m. and 10:00 p.m. (EDT).
I’ll host these live sessions, and we’ll have other participants from throughout the department. For example, each week you’ll meet one of our awesome Studio Coaches—they’re each a native speaker of one of our languages—and one of our helpful Customer Success associates. The webinars last no more than 20 minutes or so, with time at the end for as many questions as you and other participants might have. Every question is important to us; we follow up on every single one.
In short, we want to make you fully aware of all the amazing benefits you received—or will receive—with your purchase of Rosetta Stone language-learning solutions. There’s our award-winning course, plus live practice sessions tutored by native speakers, access to an online community created to enhance your language-learning experience, and, of course, my department, whose sole mission is to ensure your happy usage of the product you buy.
I love what we offer. And I also love all the people that bring the promise of our language-learning solution to life.
I had the pleasure to meet up with our New York City Studio Coaches last week. I took a five-second video of them as they shouted an encouraging “Come join us in Studio!” Feel free to take a look! I hope to see you this Thursday or some Thursday down the road.
P.S. In honor of St. Patrick’s Day, which is the day of the webinars, I plan to honor my roots by dyeing my hair green!