Latest Posts - Page 5

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Why Customer Service Matters

A recent article from The New York Times shared some of people’s worst customer service experiences. Although the extreme nature of some instances may seem almost comedic, there’s nothing funny about losing business due to poor customer service. Rather, the feature highlighted reasons that companies should stress customer service training as one of the most important skills that any employee—from an entry-level worker to the CEO—can acquire and hone. What dilemmas have left callers reeling? According to the news source, a woman in Manhattan was dumbfounded when a customer service representative at her phone provider told her he was unable to…

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Valentine’s Day: Pet Names From Around the World

According to the Census Bureau, 21 percent of married-couple households in the U.S. have at least one foreign-born spouse. Are you set to join them in the near future? Did you fall for a beautiful girl in Tokyo or a gorgeous guy in Naples and you’re excited to take your friendship further? Congratulations! Now, how can you show your love that they mean the world to you? Get to know their culture and language of course! A good place to start is learning how to say, “I love you.” Once you have learned the basics like “I love you” or “I am…

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What’s Your Dream Romantic Destination?

If you and your loved one could steal away for a romantic getaway, where would it be? In honor of Valentine’s Day, we thought we would have a little fun – and tempt you with the idea of getting away with your sweetheart. We’re curious, where would you go? We’ve got a little bet going here at the Rosetta Stone offices and we’d like to see which of these nine dream getaways is going to take the lead. Click here to vote – and happy Valentine’s Day! Whisper sweet nothings to your love in a new language this year – download Rosetta Stone…

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Companies Must Adapt to Hiring Trends

Despite signs of tentative economic recovery and many professionals across the country seeking new opportunities, the predominant hiring trends defy what some analysts might expect. Many of the best and brightest workers expect more from today’s organizations, and unless human resources managers are cognizant of this fact, they could lose prospective hires to rival companies. According to the Bloomberg Bureau of National Affairs, firms must adapt to the changing landscape of hiring if their companies are to succeed in an increasingly competitive corporate environment. Shifting Paradigms HR managers now must be keenly aware that the hiring process has changed for…

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Rosetta Stone Proudly Supports Digital Learning Day

February 5th marks this year’s Digital Learning Day. Organized by the Alliance for Excellent Education, Digital Learning Day celebrates technology-based innovations in teaching and learning to focus on improving educational outcomes for the world’s underserved students through blended learning and other initiatives. Events are held across the United States and around the world. Some raise awareness of the benefits of digital learning. Others demonstrate the accomplishments possible when inquisitive students use learning technology. The national showcase event is broadcast live on the Internet from the Library of Congress in Washington, DC, and features demonstrations of the latest digital teaching techniques…

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Happy Chinese New Year! Gong Xi Fa Cai! 恭喜發財!

A New Year’s Poem Gung Hay Fat Choy!  In China, every girl and boy Celebrates the New Year In a very special way With fireworks and dragons, Colored red and gold They welcome the New Year And chase away the Old! For over 4000 years, the people of China have celebrated the Lunar New Year. Dating back to the Shang Dynasty (about 17th – 11th century BC), Chinese New Year is the ultimate of festivals that brings together families, sends off the old year, and brings in the new with a fiery-red bang!   Why all the red and fireworks?…

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Why Listening is More Important than Speaking in Sales

Most people think “selling” is the same as “talking”. But the most effective salespeople know that listening is the most important part of their job. – Roy Bartell Listening and speaking are two of the most critical skills for a great salesperson. Consider a time when you were excited or “sold” on a product, service, or idea. How well did the person listen to your needs? What did the person say? How did it make you feel? Now consider the opposite situation. We’ve all been victims of the “hard sell” before. One of the toughest aspects of those experiences is…

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The Value of Workforce Development: By the Numbers

With the economic challenges in the past few years, many companies have pulled back on training opportunities. It seems logical to reduce spending when times get tough; however, the ones who push forward with high-value internal investments are positioned to succeed as the market turns around. Where it All Begins It’s common knowledge: a company that invests in internal training is better suited to meet market demands than a company that does not. The real question is how much it really matters. A survey by the American Society for Training and Development (ASTD) found that companies that invest in training…

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A Week In Tweets – Top @RosettaStone Fan Tweets

Lauren Talarico, Morning Anchor for News19, WLTX in Columbia, SC, is thinking about changing careers… well, maybe. Either way, we’re here to help! Good luck with your Spanish lessons Lauren! Phillip was very happy with his first Rosetta Studio session – a live, online session led by a Studio Coach who is a native speaker of Philip’s target language. Dana shares her stellar progress in her Spanish lessons! Thanks for sharing everyone! Feeling inspired? Check out Rosetta Stone language-learning products for yourself! What language will start your learning adventure?

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How to Add Language Learning to Your After-School Program

It’s no secret that America’s English Language Learner population is growing at an almost-exponential rate. As the ELL population grows, so does that segment’s use of after-school programs. The ability of ELLs to quickly learn and utilize the English language could be the difference between slipping through the cracks and assimilating into the general student population and experiencing success, particularly in regard to the new Common Core State Standards and their required assessments. Perhaps it’s time to keep these students and their needs in mind when considering a 21st Century Community Learning Center grant. As you know, the 21st CCLC…

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